Complimentary U.S. shipping · No minimum order5–8 business days · 30-day returns

Trail Haven Gear

Shipping Policy

Free standard shipping within the United States.

We deliver within the United States. Standard U.S. shipping is free on every order, with no minimum purchase amount.

Order processing (handling time)

Orders are prepared for dispatch within 1–3 business days after an order is placed. Handling time covers order preparation before the package is handed to the carrier. Business days are Monday through Friday, excluding U.S. public holidays.

Delivery estimate

Estimated total delivery is 5–8 business days from order placement, including the 1–3 business day handling period and carrier transit. Business days exclude weekends and public holidays. Delivery estimates are not a guarantee of a particular arrival date; carrier disruption, severe weather and an incomplete or incorrect address may affect delivery.

Your delivery address

Please check the full street address, unit or apartment information and ZIP code before placing an order. Contact us promptly if you notice an address error. Changes may not be possible once an order has been dispatched.

Tracking and delivery questions

Where tracking is available, shipment information will be provided with the dispatch details. If an order has not arrived within the estimated window, contact us with your order number so we can help investigate.

Damaged, incomplete or incorrect deliveries

Keep the product and packaging and contact us with your order details and photographs of the issue. We will provide instructions for resolving the problem. Do not return an item to the sender address without contacting us first.

Contact Brandon Paul at [email protected] or +16142049107.

Brandon Paul
9448 Forest Lane
Apt 1202
Dallas, TX 75243